At Millie & Jones, your family’s safety is important to us. This guidance is provided to support safe assembly, everyday use, and ongoing care of beds supplied through our website.
Following these recommendations helps maintain a comfortable and secure sleeping environment.
🛠 Before Assembly & General Setup
✔ Unpack and inspect all components before starting assembly ✔ Dispose of all packaging materials safely and keep small parts away from children ✔ Small components may present a choking hazard if swallowed ✔ Keep children away from the assembly area at all times ✔ Assemble the bed as close as possible to its final position ✔ Use two people when lifting or moving heavy components ✔ Lay a protective sheet or blanket on the floor to prevent damage to flooring and the product ✔ Keep sharp objects away from the bed frame during assembly
📌 Always follow the manufacturer’s assembly instructions provided with your product.
🛠 Assembly & Ongoing Maintenance
✔ Use only the fixings and tools specified in the instructions ✔ Ensure all fixings are fully tightened during assembly ✔ Periodically check and retighten fixings as part of normal household safety
✅ Damaged or Loose Parts – Important Safety Notice If the bed becomes damaged, unstable, or any part is cracked, bent, missing, or loose, stop using the bed immediately and keep children away from it until the issue has been assessed. Please contact our support team with photos so we can advise on the safest next steps, including replacement parts where applicable.
✔ Do not use the bed if any structural part is missing, damaged, or broken ✔ Replacement parts should be requested from the manufacturer or retailer
🛏 Bunk Beds, Mid Sleepers & High Sleepers – Safe Use
Age Guidance
✔ Raised beds and top bunks are suitable for children aged 6 years and over ⚠ Not suitable for children under 6 due to fall risk
Mattress Size & Height
✔ Use only the recommended mattress size stated for the product ✔ Mattress must fit snugly within the frame ✔ Do not exceed the stated maximum mattress depth to ensure guardrails remain effective
Guardrails & Gaps
✔ Ensure all safety barriers are correctly fitted before use ✔ To reduce entrapment risk:
Gaps must be no more than 75mm, or
Greater than 230mm between the safety barrier and surrounding items
Ladder Use
✔ Always use the ladder provided ✔ Keep ladder steps clear ✔ Teach children to climb calmly and carefully
General Use
✔ One person only on elevated sleeping surfaces ✔ Elevated beds are intended for sleeping only ✔ Avoid climbing, jumping, or rough play on or around the bed
⚠ Hanging & Strangulation Hazards
⚠ Bunk beds and high beds can present a strangulation risk if used incorrectly.
❌ Never attach or hang items to any part of the bed that are not designed for use with it, including but not limited to:
Ropes
Cords
Strings
Hooks
Belts
Bags
Fabric canopies or decorations
✔ Position beds away from blinds, cords, windows, or similar hazards
🛏 Daybeds & Trundle Beds
✔ Fully extend the trundle before use ✔ Ensure trundle mattresses fit the frame and do not obstruct movement ✔ Follow any weight or mattress depth guidance specific to the trundle ✔ Return the trundle fully under the bed when not in use
🛏 Mattresses – Care & Use
✔ Use the correct mattress size specified for the bed ✔ Air mattresses regularly to help reduce moisture build-up ✔ Maintain good room ventilation to minimise humidity ✔ Rotate or flip mattresses where recommended by the manufacturer ✔ Replace mattresses if excessive wear or deterioration is observed
🛠 Environment & Placement
✔ Place beds on a flat, level surface ✔ Position away from windows, ceiling slopes, heaters, or overhead fixtures ✔ Avoid placing beds close to hard or sharp furniture edges ✔ Use adequate lighting — a night light may help improve visibility for upper beds
⚠ Additional Warnings
⚠ Hole covers and small components are not suitable for children under 36 months due to choking risk ⚠ Do not modify or alter the bed after assembly ⚠ Always follow the manufacturer’s usage instructions
📢 Customer Responsibility
By assembling and using furniture supplied by Millie & Jones, customers agree to follow the safety guidance provided.
Millie & Jones (HCH Commerce Limited) cannot accept liability for injury or damage resulting from: ✔ Incorrect assembly ✔ Misuse of the product ✔ Failure to follow safety or usage guidance
📞 Need Assistance?
If you have any questions or need help with assembly, usage, or care, our team is happy to help: