Millie & Jones - Bed Safety & Use Guidance

At Millie & Jones, your family's safety is important to us. This guidance supports the safe assembly, everyday use, and ongoing care of beds supplied through our website. Following these recommendations helps maintain a comfortable and secure sleeping environment.

⭐ Key Safety Points (please read first)

  • Raised beds, top bunks, mid sleepers and high sleepers are suitable for children aged 6 years and over — never use the elevated sleeping area for children under 6.
  • Use the correct mattress size, and never exceed the stated maximum mattress depth, so the guardrails stay effective.
  • One person only on any elevated sleeping surface. Beds are for sleeping, not climbing, jumping or play.
  • Do not exceed the maximum weight stated for the bed.
  • Never attach or hang anything (cords, ropes, bags, lights, canopies) to any part of the bed.
  • If any part is damaged, cracked, bent, missing or loose, stop using the bed immediately, keep children away, and contact us with photos before further use.

🛠 Before Assembly & General Setup

  • Unpack and inspect all components before starting assembly.
  • Dispose of all packaging materials safely and keep small parts away from children — small components may present a choking hazard if swallowed.
  • Keep children away from the assembly area at all times.
  • Assemble the bed as close as possible to its final position.
  • Use two people when lifting or moving heavy components.
  • Lay a protective sheet or blanket on the floor to prevent damage to flooring and the product.
  • Keep sharp objects away from the bed frame during assembly.

📌 Always follow the manufacturer's assembly instructions provided with your product.

🛠 Assembly & Ongoing Maintenance

  • Use only the fixings and tools specified in the instructions.
  • Ensure all fixings are fully tightened during assembly.
  • Periodically check and re-tighten fixings as part of normal household safety.

✅ Damaged or Loose Parts – Important Safety Notice

If the bed becomes damaged or unstable, or any part is cracked, bent, missing or loose, stop using the bed immediately and keep children away from it until the issue has been assessed. Please contact our support team with photos so we can advise on the safest next steps, including replacement parts where applicable.

  • Do not use the bed if any structural part is missing, damaged or broken.
  • Replacement parts should be requested from the manufacturer or retailer.

🛏 Bunk Beds, Mid Sleepers & High Sleepers – Safe Use

Age Guidance

  • Raised beds and top bunks are suitable for children aged 6 years and over.
  • ⚠ Not suitable for children under 6, due to the risk of falling from height.

Mattress Size & Height

  • Use only the recommended mattress size stated for the product.
  • The mattress must fit snugly within the frame.
  • Do not exceed the stated maximum mattress depth, so the guardrails remain effective.

Weight Limit

  • Do not exceed the maximum weight (load) stated for the bed. Exceeding it can affect the structure and safety of the bed.

Guardrails & Gaps

  • Ensure all safety barriers (guardrails) are correctly fitted before use.
  • The bed is designed so that gaps fall within safe limits. Do not modify the bed, or add items, in a way that creates new gaps between the guardrail and surrounding surfaces — this is what reduces the risk of a child becoming trapped.

Ladder Use

  • Always use the ladder provided.
  • Keep ladder steps clear of obstructions.
  • Teach children to climb calmly and carefully, using both hands and facing the ladder.

General Use

  • One person only on elevated sleeping surfaces.
  • Elevated beds are intended for sleeping only.
  • Avoid climbing, jumping or rough play on or around the bed.
  • For bunk beds, supervise younger children and keep the area around the bed clear.

⚠ Hanging & Strangulation Hazards

⚠ Bunk beds and high beds can present a strangulation risk if used incorrectly.

❌ Never attach or hang items to any part of the bed that are not designed for use with it, including but not limited to: ropes, cords, strings, hooks, belts, bags, and fabric canopies or decorations.

  • Position beds away from blinds, curtain cords, windows or similar hazards.

🛏 Daybeds & Trundle Beds

  • Fully extend the trundle before use.
  • Ensure trundle mattresses fit the frame and do not obstruct movement.
  • Follow any weight or mattress depth guidance specific to the trundle.
  • Keep hands and fingers clear of the mechanism when moving the trundle, and supervise children when it is in use.
  • Return the trundle fully under the bed when not in use.

🛏 Mattresses – Care & Use

  • Use the correct mattress size specified for the bed.
  • Air mattresses regularly to help reduce moisture build-up.
  • Maintain good room ventilation to minimise humidity.
  • Rotate or flip mattresses where recommended by the manufacturer.
  • Replace mattresses if excessive wear or deterioration is observed.
  • Pillows and soft bedding are not suitable for infants under 12 months, in line with safer-sleep guidance.

🛠 Environment & Placement

  • Place beds on a flat, level surface.
  • Position away from windows, ceiling slopes, heaters or overhead fixtures.
  • Avoid placing beds close to hard or sharp furniture edges.
  • Use adequate lighting — a night light may help improve visibility for upper beds.

⚠ Additional Warnings

  • ⚠ Hole covers and small components are not suitable for children under 36 months, due to choking risk.
  • ⚠ Do not modify or alter the bed after assembly.
  • ⚠ Always follow the manufacturer's usage instructions.

📢 Customer Responsibility

Following this guidance is important for the safe assembly and use of your bed. These recommendations do not affect your statutory rights as a consumer.

Where injury or damage results from incorrect assembly, misuse of the product, or failure to follow the safety and usage guidance provided, responsibility rests with the user. Nothing in this guidance limits Millie & Jones' obligations in respect of products that are not as described, not of satisfactory quality, or not fit for purpose.

📞 Need Assistance?

If you have any questions or need help with assembly, usage or care, our team is happy to help:

📧 support@millieandjones.co.uk 📞 020 8264 0042

Last updated: June 2026 · Millie & Jones (HCH Commerce Limited)